You can view them on the product listing page, or in the seller’s shop. If you don’t complete the transaction on Etsy, you won’t be able to open a case if you get scammed, and Etsy won’t help you as a buyer.Įach seller will have a different refund policy. They may offer you a discount if you agree to purchase outside Etsy. Filling out the payment form on Etsy is the only safe way to transfer money to a seller on Etsy.īe very cautious if a seller asks you to send money for an item through another platform. Never share credit card information through Etsy’s messaging system.Įtsy has a safe and secure checkout process on its platform.
The best way to avoid getting scammed on Etsy as a buyer is to take precautions before purchasing.
So a buyer may get scammed on one purchase, but as long as they don’t purchase from the same seller again, the seller can’t steal more money from them. So there is the possibility of paying for an item that the seller never ships.Īn Etsy seller never has access to a buyer’s credit card information. However, Etsy is committed to protecting its buyers and reimbursing them if scammed.Ī buyer must complete payment for an item before the seller ships it. Etsy’s or PayPal’s secure payment forms are the only places a buyer should input credit card information.īuyers can get scammed by individual sellers on Etsy. During Etsy’s checkout process, you’ll enter your credit card information or use your PayPal account. When you’re ready to purchase an item, you’ll add it to your basket, select your payment method, and complete the checkout process. You should never share your credit card information with a seller. PayPal is also secure credit card information submitted through the platform is encrypted. That information is protected during and after a transaction. An Etsy seller will never see your credit card information or have access to it.Įtsy Payments encrypts a buyer’s credit card information using “ Transport Layer Security technology (TLS)“. Etsy sellers must use PayPal or Etsy Payments to accept credit card payments from buyers two safe and secure payment processing systems. It is safe for buyers to use their credit cards on Etsy. It is worth buying on Etsy because you’ll be supporting small business owners, can shop from a wide variety of unique handmade or vintage items, and will be using a safe and secure platform to complete your online purchase. If Etsy Support sides with the buyer, they will issue a refund for the buyer’s total amount (shipping, and cost of the item). They will mediate the dispute and make a decision based on the facts. If they’re unresponsive, uncooperative, or you’re unable to come to a resolution, you can open a case with Etsy.Įtsy Support will review a buyer’s case by gathering information from both the buyer and seller. If you buy an item on Etsy and don’t receive it, or receive the item but it’s not as described, you must first try and resolve the issue with the seller. There are millions of sellers on Etsy, most of whom are trustworthy. Etsy has been around since 2005 and has processed billions of dollars in transactions.
Yes, Etsy is safe to buy from because of its secure payment system, the protection Etsy offers buyers, and its review system.
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